A systematic literature review on the software requirements elicitation issues
Keywords:
software requirements engineering, software requirements elicitation, elicitation issues, systematic literarture review, cause-and-effectAbstract
Software requirements elicitation is an important and essential pre-requisite to the subsequent phases in software development lifecycle. There is an increasing focus on how industry performs elicitation as this has a direct influence on the overall project success. Researchers and practitioners have consistently observed poor requirements elicitation to be one of the key causes for project failure. Hence, it is important to understand broader elicitation issues and challenges, and address them on a large-scale, especially on geographically distributed software development framework, on which current project execution trend lay. There are studies focusing on requirements elicitation, but they are relatively small. There are also studies that focus on specific parameters related to elicitation that are discussed in a generalized manner. There is no substantial research in this specific area that provides a comprehensive view of elicitation issues along with its causes and effects. This paper attempts to provide a summary of the systematic literature review (SLR) findings from 81 papers. The findings are based on causes of poor elicitation, elicitation issues and challenges, consequences of poor elicitation, advisable practices and classification of elicitation issues. The authors have leveraged cause-and-effect diagrams to draw conclusions on SLR.
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